The Privilege of Being a Part of the Human-Animal Bond

Dr. Shadle, the founder of Interpersonal Communication Service, Inc., is a trainer, consultant, and writer for the veterinary and pet-care professions in areas related to practice management. She is known for her contributions to a variety of publications, and for the training manual, Communication Case Studies: Building Interpersonal Communication Skills in the Veterinary Practice, published by the American Animal Hospital Association. Carolyn studied at the University of Geneva, Switzerland, The College of Wooster in Ohio, Union Theological Seminary in New York City, and earned her Ph.D. in organizational and interpersonal communication from the State University of New York at Buffalo.

Dr. Meyer is a trainer with Interpersonal Communication Services, Inc. He is known for his ability to delight audiences of all ages with his humor and esprit de joie. His training style is born out in his gregariousness and his dramatic and musical background. He has written numerous publications, some of which include those co-written with Shadle, including, Positive People Experiences. He has a master’s degree in communication from the University of Wisconsin and a Ph.D. in Communication from the University of Minnesota.

Renea Lewis is the director of veterinary education for dvm360®—an MJH Life Sciences Company™. She develops the continuing education strategy and manages content development enterprise-wide in partnership with the Chief Veterinary Officer, Adam Christman, DVM, MBA. Lewis has over 20+ years of multimedia publishing, marketing communications, and copywriting experience, including 15 years in animal health care science. She earned her Bachelor of Science in communications at Franklin University in Columbus, Ohio, and is an avid learner with professional certifications in communications, education, digital marketing, leadership, social media, and technology software platforms.

As a visionary strategist who is media tech savvy, she formerly built a Fortune 500’s marketing communication business unit leading successful communication and educational programs, marketing playbooks, media relations and event management deliverables, and served as the Managing Editor of 22 annual animal health supplier publications and catalogs. She has launched new products and services for 500+ global animal health suppliers, including, Bayer, Ceva, Elanco, IDEXX, Mars, Merial, Midmark, Purina, Vetoquinol, Virbac, and Zoetis, and has successful partnerships with AAEP, AAFP, AZA, CAETA, Catalyst Council, Canines for Companion Animals, The North Shore Animal League, Paws of Honor, Wounded Warriors, and VMAs. Having worked for a national group of animal emergency and specialty hospitals, Lewis was instrumental in co-delivering a new hospital operational initiative for creating the best possible veterinary-client-patient relationship (VCPR) during a national pandemic and has advanced her insights of veterinary practice management.

Respected for building growth strategies and profitable operations, launching products and services, and fostering relationships within the animal health industry, Lewis is enthusiastic about partnering on continuing education, DEI, leadership, and wellbeing initiatives to advance the veterinary profession.