The On Time Every Time Appointment
1.0 CE Credit Hour / Veterinarians & Veterinary Technicians Track: Practice Management
Overview:
The appointment drives your day and your life. Whether you have ten minute appointments or thirty minute appointments, do you have a control of the client experience? Is your time choreographed from start to finish? From the time the client arrives to the to the time client leaves? Create a beautifully choreographed client experience featuring your entire team that you can then market with the guarantee the on time every time appointment.
Learning Objectives:
- Understand why appointments get behind and how to effectively manage
- Learn how to reduce client stress for wait times
- Learn why tracking your appointment and wait times are important to your managing your practice
Peter Weinstein, DVM, MBA
Dr Peter Weinstein is a husband, father, pet parent, veterinarian and leader He has been involved with virtually all aspects of veterinary practice from a 15 year old kennel kid to a hospital owner. Organized veterinary medicine has been a passion as well with various roles and leadership and presidencies of Southern California VMA, California VMA, and Vet Partners. He is a published author, most notably of the EMyth Veterinarian-Why Most Veterinary Practices Don’t Work and What to Do About It. Currently, among other things, he is teaching business and finance at the Veterinary College of Western University of Health Sciences. He likes to think of himself as a free thinking change agent and disruptor who, because he has a daughter in veterinary school, is working for an even better veterinary profession in the future.
This program has been approved for 1.0 hour of continuing education credit in jurisdictions that recognize RACE approval.
