Increase Your Client Base and Compliance With One Powerful Word

Dan Bieck, DVM

Over the past 25 years, I have experienced some extreme highs and lows. I grew a small animal practice in Charleston, SC, from 1 ½ doctors to 4 doctors in just six years. My wife and I bought a practice in central Illinois and doubled the gross income in just four years. Unfortunately, after buying my practice, I shifted my priorities from my faith, family, and friends to my patients, clients, staff, and the practice itself. This led to compassion fatigue and burnout in 6 years. This forced me to retire from practicing medicine in 2020. My next phase of life led me to provide lectures to VBMAs at 21 different veterinary colleges nationwide. I have also provided lectures at the Midwest Vet, FETCH, and Real Life Real Impact conferences. In 2023, I became an Assistant Professor and Clinical Relations Veterinarian at Lincoln Memorial University College of Veterinary Medicine. My lecture topics range from leadership and compassion fatigue to burnout and euthanasia.

Overview:

We would all love to increase our client compliance and get more referrals. Today, we will discuss this powerful word that can and will do both for your practice. This word was the guiding light for my practice for ten years and was one of the main reasons we became so successful. I will share this word with you and how it can drastically improve your practice.

Learning Objectives:

What knowledge will an attendee gain from this program?
- Recall what word can increase your client base and compliance.
- Illustrate how your behavior is contagious
- Develop 2-3 practical tips you can take to your practice to improve client relations and the culture in
  your practice.
What might they share with their fellow licensees about this program?
- They were able to come away with real world practical tips to increase their client base and client
  compliance.

This course is RACE-approved for 1.0 continuing education credits hours in jurisdictions that accept RACE-approval.