Developing a Training Program: From Sink-or-Swim to Success

Overview:

The key to employee retention is a structured training program that focuses on individual growth and development of each member of your team. A structured training program creates qualified & effective team members, allows for valuable and appreciated time invested in training which in turn will increase efficiency and reduce company labor costs, creates career paths, assists in evaluating employee progress, keeps employees interested and motivated to keep developing skills and abilities, keeps the whole team involved and accountable for each other’s growth and most importantly will lead to employee retention and improved morale.

Learning Objectives:

• Review where our industry is in the wake of a global pandemic, with increased patient-load and decreased staffing. “Warm body hiring” to fill voids leads to new hires being thrown in with a giant checklist and no direction.
• Understand the need for better training, which leads to better utilization and efficiency of staff and better morale, which will in turn, increase hospital revenue.
• Review and introduce scheduled training time, functional skills assessments and micro-focused, individualized training plans for each employee. This program replaces the checklist and shadow process.
• Develop tier or level system, based on assessments, that is aligned with pay scales.
• Monitor individual employee progress and support needed. Identify key motivators and goals for each employee.
• Develop protocols and didactic training based on gaps identified as staff is assessed and inconsistencies are noted.